Propvora

Help Centre

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Straight answers about your account, workspaces, portals, plans and the partner programme, written by the team that builds Propvora.

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Popular articles

Getting startedYour first steps in PropvoraA short checklist for your first session: confirm your email, finish onboarding, check your workspace details and know where to find help.2 min read
Account & sign-inReset your passwordRequest a secure reset link and choose a new password in under a minute.1 min read
PortalsSign in to your portalEnter the email address your property team invited and open the secure sign-in link we send you. No password is needed.2 min read
Plans & billingYour 14-day free trialNew property-manager workspaces get a 14-day trial of Pro, one per person. No payment card is needed to start, and you move to free Base afterwards unless you choose a paid plan.2 min read
Partner programmeHow commission worksPartners earn 7% to 10% recurring commission (depending on programme) for up to 6 months on each new paying subscriber they refer, plus 10% of Propvora's fee on marketplace service and short-stay orders.2 min read
Privacy, security & AIAgent and your dataHow Agent (Beta) uses your workspace information, why its output must be checked, and the rules that apply.2 min read

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Explore by topic

91 articles across 12 topics

5 articles

Getting started

What Propvora is, which account fits you and what to do in your first session.

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16 articles

Property manager guides

Step-by-step guides with annotated screenshots for every area of the property manager workspace, from Home to Settings.

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11 articles

Supplier guides

Step-by-step guides for supplier workspaces: requests and quotes, jobs, dispatch, schedule, services, customers, finance, team and trust.

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4 articles

Guests, renters and customers

Find and book stays, homes to rent and local services, follow your trips and messages, and manage your account and data.

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9 articles

Portals

Sign in to the portal your property team shared with you, with step-by-step guides for the tenant, landlord, supplier and applicant portals.

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9 articles

Partner programme

Refer new customers to Propvora, track each referral and understand how commission clears and pays out.

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5 articles

Account & sign-in

Create your Propvora account, sign in securely and get back in quickly if something goes wrong.

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4 articles

Workspaces & switching

Understand how workspaces keep each organisation separate, and move between the ones you belong to.

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5 articles

Onboarding

Step-by-step guides to setting up your property management, supplier, customer or affiliate workspace.

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6 articles

Plans & billing

Compare plans, start your free trial and understand how billing, add-ons, cancellation and refunds work.

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11 articles

Marketplace payments

How Payment Protection, fees, refunds, disputes and provider payouts work for work and stays booked through the Propvora Marketplace.

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6 articles

Privacy, security & AI

How Propvora protects your data, what your privacy rights are and how Agent uses your information.

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Frequently asked questions38 quick answers about trials, billing, fees, Payment Protection, verification and your data.Legal CentreTerms, privacy, cookies, AI and data protection documents, with plain-English summaries.