Change or cancel your plan

Propvora has no long contracts. You can move to a bigger or smaller plan as your portfolio changes, and you can cancel at any time without giving a reason.

Change your plan

1. Check which plan fits your property count and team size on the pricing page.
2. Email info@blackwellen.com with your workspace name and the plan you want.
3. We will confirm the change and when it takes effect by email.

If you have only gone slightly over your allowance, an add-on such as extra properties or an extra team seat may be cheaper than moving up a plan. See Property allowance and add-ons.

If you move to a smaller plan, make sure your property count and team members fit within its allowance. If you are over a plan's limits, we may ask you to upgrade or reduce your usage.

Cancel your subscription

1. Email info@blackwellen.com from the email address on your account and ask us to cancel. Include your workspace name.
2. We will confirm the cancellation promptly by email.
3. Your plan stays active until the end of the billing period you have already paid for, and you will not be charged again.

Under our Terms of Service, cancellation takes effect at the end of your current billing period unless the law or our Cancellation and Refund Policy gives you a right to cancel immediately with a refund.

Before you cancel

• Export any records and documents you want to keep.
• Let your team and any portal users know, as their access will end with your subscription.
• If cost is the reason, ask us whether a smaller plan or annual billing would suit you better.

Consumers

If you use Propvora as a consumer rather than for a business, you have additional statutory cancellation rights, including a 14-day cancellation period. These are explained in the Terms of Service and the Cancellation and Refund Policy.